REDUNDANCY PROVIDES THE CATALYST FOR LEARNER IN UPDATING IT SKILLS

Su Green – CompTIA IT Fundamentals

Redundancy has provided Su Green with the catalyst to update her IT skills and improve her confidence through the online learning course, CompTIA IT Fundamentals. Having worked most recently as an office manager, Su, from Sutton Coldfield, is highly experienced in business administration and customer service. She has taught herself how to use productivity software such as Microsoft Office and wanted to find a course that would demonstrate to prospective employers that she was competent and capable.

Su said, “After losing my job, I was looking online to find a course that would help showcase my skills and give my CV a boost. Being self-taught, I didn’t have the qualifications in IT to demonstrate my knowledge and capabilities and the CompTIA IT Fundamentals course seemed an ideal solution. Because I live in the West Midlands Combined Authority postcode area, the course was free for me which was a bonus.

“It is a beginners’ course, so you don’t need any prior knowledge but my experience using technology at work gave me a really good starting point. For me, learning the correct terminology was the biggest benefit and I have really expanded on my knowledge. During lockdown, the course has been ideal because I have not needed to go into college. I studied for about an hour a day over around six weeks and my assessor regularly checked in with me by phone to see how I was getting on or I needed any help. The course is easy to follow with multiple choice answers and feedback available if you get something wrong at first. You can also practice taking the exam before you complete it, so you do feel very well-prepared.”

The course covers the basics of computing, systems, data and troubleshooting, applications, and software work, installing printers and other devices, and how establish a wireless network. It also covers how to use databases and the basics of reducing security risks.

Su has now completed the course and is currently practicing before she takes her final exam. She is considering moving on the next level in her studies and is sure that the qualification she gains will help her in the search for a new job.

Find out more about how you can study the CompTIA IT Fundamentals course.